1. Overview

At Khubaib Threads Ltd, your satisfaction is our top priority. We offer a 7-day return and refund policy from the date of delivery. If you are not completely satisfied with your purchase, we're here to help.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be unused, unwashed, and in the same condition as received.
• The item must be in its original packaging with all tags intact.
• A receipt or proof of purchase must be provided.
• Returns must be requested within 7 days of delivery.

3. Non-Returnable Items

The following items cannot be returned or exchanged:

• Items that have been washed, worn, or damaged by the customer.
• Items purchased during final sale or clearance events.
• Custom or personalized orders.

4. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund within 2–3 business days. If approved, your refund will be processed within 5–7 business days via:

• Bank transfer (for online payments)
• Store credit (for COD orders)

5. Exchanges

We replace items only if they are defective or damaged upon arrival. If you need an exchange for the same item in a different size or color, please contact us at support@khubaibthreads.com within 7 days of delivery.

6. Shipping Costs

Customers are responsible for return shipping costs unless the item received was incorrect or defective. Original shipping charges are non-refundable.

7. Contact Us

For any return or refund queries, please contact our support team:

• Email: support@khubaibthreads.com
• Phone: +92 300 0000000
• Hours: Monday – Saturday, 9am – 7pm PKT

1. Acceptance of Terms

By accessing and using the Khubaib Threads website (khubaibthreads.com), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Products and Pricing

All products listed on our website are subject to availability. Prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices without prior notice.

3. Ordering

By placing an order, you confirm that:

• You are at least 18 years of age or have parental consent.
• All information provided is accurate and complete.
• You are authorized to use the payment method provided.

4. Payment Methods

We accept the following payment methods:

• Cash on Delivery (COD) — Available nationwide across Pakistan
• Credit/Debit Card payments via our secure checkout
• Bank Transfer

5. Shipping and Delivery

Orders are typically processed within 1–2 business days. Delivery timelines:

• Major cities: 2–3 business days
• Other areas: 3–5 business days

Khubaib Threads is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Intellectual Property

All content on this website — including logos, graphics, images, and text — is the property of Khubaib Threads Ltd and may not be reproduced or distributed without prior written permission.

7. Limitation of Liability

Khubaib Threads Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

9. Contact

For any questions regarding these Terms & Conditions, please contact us at support@khubaibthreads.com.